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Operations Analyst Brasil

Wareclouds

Wareclouds

IT, Operations
Santiago Metropolitan Region, Chile · Santiago, Santiago Metropolitan Region, Chile
Posted on Friday, April 26, 2024

Operations Analyst Brasil

Area
Operations

About Wareclouds

Look around you for a moment. Much of what you see has been touched by data, processes and algorithms. However, many operations still rely on traditional methods and do not take full advantage of current technological capabilities. At Wareclouds, we're challenging this approach.
Imagine a world where operations occur seamlessly, frictionlessly and with pinpoint accuracy, backed by robust data analytics and intelligent automations. At Wareclouds, we make this a reality, using advanced technologies to optimize operations and support decision making.
Not only are we transforming how businesses operate, we are also building a more efficient, data-driven future. If you want to be part of this transformation, join us! Together, we are redefining how businesses operate and make data-driven decisions.

What are we looking for?

At Wareclouds, we are revolutionizing logistics, with a collaborative and industry-first model . We are growing and today we are looking for our next Operations Analyst Brasil, whose mission will be to ensure the best experience for our wareclouds and clouders, maintaining close and effective communication, with the aim of building loyalty and establishing long-term relationships.

What would your responsibilities be?

Ensure the prevention and resolution of problems that our clouders and wareclouds may have when using the platform.
Conduct training for our Wareclouds on using the platform.
Collect and channel product improvements based on feedback obtained from our Wareclouds.
Provide excellent service to our Wareclouds and Clouders with respect, kindness and the highest service standards; in line with company policies and procedures.
Perform data-based problem analysis.
Perform data visualizations to support decision making.
Propose improvements to be worked on in Technology projects.

What do we expect from you?

The most important thing: that the company's purpose makes sense to you. Passion and drive for what we are doing is essential.
Have at least 1 year of experience working in the operations area.
Advanced Spanish or English.
Knowledge of data analysis and visualization.
Knowledge of G suite.
Some experience with query language or programming is desirable.
That you are comfortable working in a culture of feedback: giving it assertively and receiving it responsibly.
Strong interpersonal skills and passion to improve them.
Problem solving skills.
Proactivity and efficiency in achieving objectives.
Belief in learning and continuous improvement.

What will you find in Wareclouds?

Electric scooter : You're a good transport driver, and that's how we're helping a greener world.
Wareclouds Products . You will have an amount every month to buy products from brands that work with us (that's more than 200!)
Flexible and semi-presential hours : It doesn't matter when and where you work, the important thing is that you fulfill your objectives and help us change the world.
5 weeks of vacations We all deserve to travel, enjoy and rest to return with more energy. Furthermore, the new experiences are not the best.
Books, courses and training . We are doing something that never happens, and we know that this means that you will have to learn new things (account for our support for this!).
Stock options We are all part of this and the challenge that arises, so that if we are good, we will be good to everyone. [¿Qué es stock options?]
1 day per move
Extended male postnatal Enjoy 5 extra free days

About the application process

If you feel that this role is for you and meets the profile requirements, apply directly through our Linkedin publication. For more information about our postulation process, visit here