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Quality Assurance Engineer

Somewear Labs

Somewear Labs

Quality Assurance
Chicago, IL, USA · San Francisco, CA, USA
Posted on Friday, June 30, 2023

Somewear’s software platform and satellite-powered hardware enable commercial and government teams to maintain situational awareness during high-pressure operations — in any environment. Somewear serves a wide range of customers including helicopter paramedics, backcountry explorers, firefighters, and operators within the US Department of Defense. Our purpose is to build best-in-class solutions that keep people in touch, informed, and safe anywhere in the world.

We're looking for a QA Engineer to join the Somewear team! Working out of our San Francisco or Chicago offices, you will help test and develop a platform that saves lives and ensure our quality meets the needs of our customers.

Join us to make an impact

"Recently, the United States Air National Guard 131st Rescue Squadron successfully employed Somewear’s unique ATAK integration to coordinate and monitor a civilian rescue operation 1,200 miles off the U.S. Pacific coast. The consistent communications and situational awareness across rescue personnel, medical personnel, aircrafts, and the operations center led to an efficient rescue mission that took half of the expected time to complete."

Note: U.S. Persons ONLY. Please only apply if you meet this requirement.

What you'll do

  • Become an expert on Somewear products - including all app platforms and our hardware
  • Develop and maintain awareness of expected variations including software versions, hardware versions, feature flagging etc
  • Write test cases and testing plans for existing and new functionality
  • Leverage built-in and third-party tooling to identify and troubleshoot issues
  • Relentlessly pursue the root-cause of issues by collecting and documenting all relevant data
  • Perform testing and generate highly detailed reports with screenshots, reproduction steps, expected outcome vs actual etc.
  • Generate high level reports on health of each platform, including functional issues, performance and general usability
  • Track the health and stability of the Somewear system, including issues affecting multiple platforms
  • Partner with Customer Success to reproduce and triage issues reported by users
  • Work alongside Product team to prioritize and categorize quality issues based on customer impact, frequency of occurrence, etc
  • Advocate for the customer in discussions with development and product teams

We’re looking for someone that has

  • Worked in QA for 3+ years
  • Experience in manual testing across software and hardware
  • Led test strategy, test plans and execution previously
  • Proficiency in a scripting language (e.g. Javascript, Python)
  • A desire to understand users and build life saving features
  • A desire to solve tough technical challenges
  • Excellent written, spoken, and listening communication skills
  • Knowledge of industry standard or test automation tools and experience developing product test harnesses
  • Experience reading log files and experience in log collection methods

What you'll love about Somewear

  • You will own projects end-to-end that will help shape our platform
  • You will be challenged technically to iterate quickly and solve problems across the stack
  • You will work with an ambitious and motivated team that likes to have fun
  • You will help define the culture and process around quality and reliability
  • You will have direct access to senior leadership and impact the company’s growth